Muffler Specialists Limited, located at 2 Lismore Avenue, just above the buzz of Cross Roads, is arguably the leader of the muffler manufacturing industry in Jamaica. Ultimately, they aim to take this position in the Caribbean. In a time when small businesses are floundering (some of which has gone under) in the sea of harsh economic challenges, the family owned business had managed to keep its head firmly above the waters and has grown from strength to strength, expanding and improving its product line. Today, it manufactures 90% of the products it sells.

Muffler Specialists' main operation is focused on the manufacturing and installation of a wide range of muffler and exhaust systems for all types of motor vehicles and generating units. However, operations have been diversified to include other services such repairing and re-spraying of motor vehicles and manufacturing of grills for private and commercial properties. General servicing of motor vehicles which includes:

1. Service Brake System
2. Service C.V. Boots
3. Service Suspension
4. Service Power Steering
5. Air-conditioning Repairs
6. Electrical Repairs

The organization is divided into four departments namely Factory Operations, Ramp Operations, Administrative/Personnel Division and Support Services.

The leadership of the company comprises of Gerald Lacey Snr. who has, over the years acquired a vast knowledge and expertise in the technical field of muffler manufacturing: and metal/steel fabrication of specialized products. Amy Lacey, who manages the Administrative Department, Gerald Lacey Jr. the Factory and Ramp Manager and Christopher Lacey who is responsible for Marketing.

Muffler Specialists has a strong culture of family, whether by blood or employment. It is this culture, which has fostered cooperation among staff members and prompted them to always give their best. The fierce loyalty to the company is manifested in their protectiveness of the managers and company property.

At Muffler Specialists every staff member owns the business and understands the concept of teamwork. The technical staff are highly trained, they are capable and experienced in the field of manufacturing and installation of the products we manufacture.

They share the vision and mission of the business and their daily activities are aligned to the strategies, which the company has effected to realize its corporate objectives. Everyone recognizes that he/she has a stake in the profitability and productivity of the business and everyone acts accordingly. Is it any wonder that they are number one?

 

©copyright Mufflerspeciatist.com
All rights reserved 2003